My invitation was sent to a different email address
An invitation only works for the exact address it was sent to. If you are already signed in with another address, the page will tell you the two do not match.
- Sign out of the account you are in.
- Open the invitation email again and click Accept Invitation.
- Create your account, or sign in, using the address the invitation was sent to.
If you would rather use a different address, ask your coach to cancel the old invitation and send a new one to the address you want.
Still need help? Email info@proactivly.app and tell us the email address you are trying to sign in with. If you are on a program, your coach can help too.